Digitisation and Technology Archives - Page 3 of 6

Enhancing B2B Sales Performance: Leveraging Digital Technology and Local Knowledge

Enhancing B2B Sales Performance: Leveraging Digital Technology and Local Knowledge 1. HARNESSING DIGITAL TECHNOLOGY FOR SALES Customer Relationship Management (CRM) Systems: CRM systems are the backbone of modern B2B sales operations. They enable sales teams to organize, track, and manage customer interactions efficiently. By analyzing customer data and purchase history, sales reps can personalize their… Continue reading Enhancing B2B Sales Performance: Leveraging Digital Technology and Local Knowledge

Philippines’ BPOs Are Getting AI/ML Ready

Philippines’ BPOs Are Getting AI/ML Ready The use of advanced technologies will help automate tasks, cut costs, and improve efficiencies. Concentrix, one of the largest IT-BPO employers in the Philippines, has started reskilling its staff. The US-headquartered back-office firm wants its people to gear up for the future where artificial intelligence (AI) and machine learning… Continue reading Philippines’ BPOs Are Getting AI/ML Ready

Switch To Cloud: ASEAN Takes The Lead

Switch to cloud: ASEAN takes the lead Thailand, Malaysia, and Indonesia are expected to increase their cloud-related spending. Southeast Asia is on the cloud. Corporations are turning serverless and cloud-native as more international cloud services providers invest in ASEAN. There is an emerging need to meet the burgeoning demand for cloud technology in the region.… Continue reading Switch To Cloud: ASEAN Takes The Lead

Decoding Southeast Asia’s E-Commerce Boom

Decoding Southeast Asia’s E-Commerce Boom The e-commerce market in Southeast Asia has rapidly transitioned from physical retail to a multi-disciplinary shopping ecosystem spanning across channels, devices and store concepts. Evolving from the conventional brick-and-mortar format to dynamic avenues, online and offline retail businesses are redefining shopping trends, notably impacting consumer behaviour and purchase choices. Growing… Continue reading Decoding Southeast Asia’s E-Commerce Boom

ASEAN Region Highly Vulnerable to Cybercrime

ASEAN Region Highly Vulnerable to Cybercrime Banks and financial institutions need to take strong measures to counter the growing incidence of cybercrime in the ASEAN region Last year, Dark Pink, a new advanced persistent threat (APT) group, successfully hacked the computer systems of military bodies, government ministries and agencies, and religious and non-profit organisations in… Continue reading ASEAN Region Highly Vulnerable to Cybercrime

Cross-Border QR Payments: Growing Linkages

Cross-Border QR Payments: Growing Linkages ASEAN nations are establishing cross-border QR payment services as they offer a faster, cheaper, and more transparent mode of cross-border payments, which can boost tourism and trade and promote financial integration in the region In November 2022, the State Bank of Vietnam (SBV) and Bank of Thailand (BOT) officially launched… Continue reading Cross-Border QR Payments: Growing Linkages

Is ASEAN’S Trend of Data Localization the Best Answer to Data Protection Requirements?

Is ASEAN’S Trend of Data Localization the Best Answer to Data Protection Requirements? Data localization strategies should be undertaken on a risk dependent approach to safeguard the region’s economic interests. As concerns around data privacy increase, countries in Southeast Asia and beyond are increasingly turning to data localisation as a measure to protect personal data.… Continue reading Is ASEAN’S Trend of Data Localization the Best Answer to Data Protection Requirements?

Increasing Importance of Cybersecurity in ASEAN As Hybrid Work Becomes Normal.

Increasing importance of cybersecurity in ASEAN as hybrid work becomes normal. Asean companies need to prioritize email cybersecurity as digital business transformation accelerates. Remote desktop protocol attacks have increased by 149 % from 2019 to 2021. Confidential business information is compromised owing to work-from-home environments, especially for non-IT staff. Medium and largescale enterprises were saving… Continue reading Increasing Importance of Cybersecurity in ASEAN As Hybrid Work Becomes Normal.

Vietnam Is Becoming the World’s Hottest Blockchain Gaming Hub

Vietnam is Becoming the World’s hottest blockchain gaming hub The future of gaming is bright in Vietnam When VNG was valued at $1 billion in 2014, it became Vietnam’s first unicorn. The Tencent backed company started as a gaming startup and turned into a tech conglomerate when it began operating its popular messaging app Zalo.… Continue reading Vietnam Is Becoming the World’s Hottest Blockchain Gaming Hub

Being Future Ready in HR Through Digitization

Being Future Ready in HR Through Digitization Pre-Covid, during pandemic phase and the recovery phase, as people become accustomed to the dynamism of working environment, it is imperative for the Organizations to be vigilant to change management. Bringing everyone through the journey of recovery fruitfully will require thoughtful planning of how to remodel corporate culture… Continue reading Being Future Ready in HR Through Digitization